Contact OPERS

We're here for you Monday through Friday, 8 a.m. to 4:30 p.m.

Due to Covid-19 our building is currently closed to the public. We are still available at 1-800-222-7377.

Talk to Us


Online Account

  • View your OPERS account
  • Update your personal contact information
  • Send us secure messages
  • Schedule appointments

Log in or register now


If you have general, non-account specific questions about OPERS you can send them to

Social Media

Connect with us on social media.


Before faxing, please call 1-800-222-7377 to speak with a representative.

Living or Traveling Outside the U.S.

There are things you should know about contacting us while out of the country.

Review our Guide to Living or Traveling Outside the U.S.

Retiree Health Care

If you’re an OPERS retirees participating in a Medicare plan through the Connector, contact Via Benefits™ at 1-844-287-9945 between 8 a.m. and 9 p.m. (EST) with plan questions. For all other health care questions, call OPERS at 1-800-222-7377

Visit Us

Ohio Public Employees Retirement System
277 E. Town Street
Columbus, OH 43215

Schedule an appointment

For the health and safety of our retirees, members and employees, at this time we are scheduling phone appointments only. Please visit our COVID-19 response page for the latest updates.

To schedule a one-on-one appointment with one of our counselors:

2020 Scheduled Closings

OPERS office and phone are closed on the following days:

Occasion Date
New Year's Day Wednesday, January 1 Wednesday, Jan. 1
Martin Luther King Jr. Day Monday, January 20 Monday, Jan. 20
Presidents Day Monday, February 17 Monday, Feb. 17
Memorial Day Monday, May 25 Monday, May 25
Independence Day Friday, July 3 Friday, Jul. 3
Labor Day Monday, September 7 Monday, Sep. 7
Columbus Day Monday, October 12 Monday, Otc. 12
Veterans Day Wednesday, November 11 Wednesday, Nov. 11
Thanksgiving Day Thursday, November 26 Thursday, Nov. 26
Day after Thanksgiving Day Friday, November 27 Friday, Nov. 27
Christmas Day Friday, December 25 Friday, Dec. 25

Unscheduled Closings and Delays

If OPERS should experience an unscheduled closing or delay, we will post a notice on the home page of website and our social media channels.

In the event of a level two snow emergency, OPERS will implement a delayed opening. Should conditions warrant, the office may close. During a level three snow emergency, OPERS will be closed.