We're here for you Monday through Friday, 8 a.m. to 4:30 p.m.
Talk to Us
- View your OPERS account
- Update your personal contact information
- Send us secure messages
- Schedule appointments
If you have general, non-account specific questions about OPERS you can send them to firstname.lastname@example.org
Connect with us on social media.
Before faxing, please call 1-800-222-7377 to speak with a representative.
Living or Traveling Outside the U.S.
There are things you should know about contacting us while out of the country.
Retiree Health Care
If you’re an OPERS retirees participating in a Medicare plan through the Connector, contact Via Benefits™ at 1-844-287-9945 between 8 a.m. and 9 p.m. (EST) with plan questions. For all other health care questions, call OPERS at 1-800-222-7377
Ohio Public Employees Retirement System
277 E. Town Street
Columbus, OH 43215
Schedule an appoinment
For the health and safety of our retirees, members and employess, at this time we are scheduling phone appointments only. Please visit our COVID-19 repsonse page for the latest updates.
To schedule a one-on-one appointment with one of our counselors:
- Log in to your online account
- Call us at 1-800-222-7377
2020 Scheduled Closings
OPERS office and phone are closed on the following days:
|New Year's Day||Wednesday, January 1||Wednesday, Jan. 1|
|Martin Luther King Jr. Day||Monday, January 20||Monday, Jan. 20|
|Presidents Day||Monday, February 17||Monday, Feb. 17|
|Memorial Day||Monday, May 25||Monday, May 25|
|Independence Day||Friday, July 3||Friday, Jul. 3|
|Labor Day||Monday, September 7||Monday, Sep. 7|
|Columbus Day||Monday, October 12||Monday, Otc. 12|
|Veterans Day||Monday, November 11||Monday, Nov. 11|
|Thanksgiving Day||Thursday, November 26||Thursday, Nov. 26|
|Day after Thanksgiving Day||Friday, November 27||Friday, Nov. 27|
|Christmas Day||Friday, December 25||Friday, Dec. 25|
Unscheduled Closings and Delays
If OPERS should experience an unscheduled closing or delay, we will post a notice on the home page of website and our social media channels.
In the event of a level two snow emergency, OPERS will implement a delayed opening. Should conditions warrant, the office may close. During a level three snow emergency, OPERS will be closed.