Contact OPERS

We're here for you Monday through Friday, 8 a.m. to 4:30 p.m.


Talk to Us 1-800-222-7377

Online Account

  • View your OPERS account
  • Update your personal contact information
  • Send us secure messages
  • Schedule appointments

Log in or register now

Email

If you have general, non-account specific questions about OPERS you can send them to benefitquestions@opers.org

Social Media

Connect with us on social media.

Fax or Drop Box

Before faxing, please call 1-800-222-7377 to speak with a representative.

You can come to our building to drop off forms or paperwork; security will direct you to our drop box

Living or Traveling Outside the U.S.

There are things you should know about contacting us while out of the country.

Review our Guide to Living or Traveling Outside the U.S.

Retiree Health Care

If you’re an OPERS retirees participating in a Medicare plan through the Connector, contact Via Benefits™ at 1-844-287-9945 between 8 a.m. and 9 p.m. (EST) with plan questions. For all other health care questions, call OPERS at 1-800-222-7377

Visit Us By Appointment Only

Ohio Public Employees Retirement System
277 E. Town Street
Columbus, OH 43215

Schedule an appointment

  • Phone Counseling - Perfect for members in the information gathering stage of their retirement planning.
  • Virtual Counseling - This is a Zoom counseling session; perfect for members looking for a little more detail in their information gathering. Our Counselors can walk through various tools, resources and even assist you in filing for retirement.
  • In-House Counseling - For members eligible to retire who would like to meet in person to complete the retirement application. Currently to come in for an in-person appointment the member and up to one guest will be required to wear a face mask while in our building.

To schedule a one-on-one appointment with one of our counselors:

2021 Scheduled Closings

OPERS office and phones are closed on the following days:

Occasion Date
New Year's Day Friday, January 1 Friday, Jan. 1
Martin Luther King Jr. Day Monday, January 18 Monday, Jan. 18
Presidents Day Monday, February 15 Monday, Feb. 15
Memorial Day Monday, May 31 Monday, May 31
Independence Day Monday, July 5 Monday, Jul. 5
Labor Day Monday, September 6 Monday, Sep. 6
Columbus Day Monday, October 11 Monday, Otc. 11
Veterans Day Thursday, November 11 Thursday, Nov. 11
Thanksgiving Day Thursday, November 25 Thursday, Nov. 25
Day after Thanksgiving Day Friday, November 26 Friday, Nov. 26
Christmas Day Friday, December 24 Friday, Dec. 24

Unscheduled Closings and Delays

If OPERS should experience an unscheduled closing or delay, we will post a notice on the home page of website and our social media channels.

In the event of a level two snow emergency, OPERS will implement a delayed opening. Should conditions warrant, the office may close. During a level three snow emergency, OPERS will be closed.