2016 was a busy year for OPERS Member Services

OPERS saw unprecedented call volumes last year as we completed the transition of our Medicare-eligible retirees to the OPERS Medicare Connector for their health care coverage. We worked to make that transition as smooth as possible, balancing the need for our retirees to speak directly to our connector vendor OneExchange while conveying to them that we remain committed to assisting them with their needs.

Our Education Department has been critical in this transition, as we create a plan to increase member engagement in their retirement planning. 

As we start 2017, we thought it would be prudent to share our educational efforts of 2016:

At OPERS, our mission is to provide a secure retirement for our members. We aim to do that by delivering responsive, high quality service. Please feel free to contact us via our Member Services Center at 1-800-222-PERS (7377) or send us a message through your online account from our website, opers.org.

Recent Articles:

Read more:

Visit the OPERSource Archive