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Contact OPERS
Mailing Address Telephone Number
Ohio Public Employee Retirement System
277 East Town Street
Columbus, Ohio 43215-4642
OPERS can be contacted by phone from
8:00 a.m. to 4:30 p.m., Monday thru Friday.
Please dial 1-800-222-PERS (7377).

Directions: Driving to OPERS
The OPERS lobby is open Monday through Friday from 8:00 a.m. to 3:00 p.m., OPERS is located in downtown Columbus and easily accessible by most major highways in Ohio. Please click on the link below for detailed driving directions to OPERS, as well as printable map showing OPERS location. Visiting OPERS' Columbus Offices
If you are visiting OPERS' offices and are not familiar with the downtown Columbus area, then click on the link below to learn more about local attractions and events. By Topic: Frequently Asked Questions
Have a question? Can't find the answer? You're not alone.'s FAQ's help provide answers to some of the most often asked questions on a number of pension topics. If you see your topic below, click on the link to view that FAQ:

FAQ: Member topics
  • Service credit
  • Changing your plan
  • Additional Benefits
  • Employee contributions
  • Employer contributions

  • FAQ: Member & Retiree Pension Plan topics
  • Service credit
  • Disability
  • Survivor benefits
  • Receiving Benefits
  • OPERS accounts & termination of marriage
  • Refunds
  • Membership

  • FAQ: Health Care topics
  • Waived coverage
  • Choosing your plan
  • Self & family coverage
  • Allowance
  • Dental & medical
  • Child's premium
  • Retiree medical account

  • Before You E-mail
    Please do not send any sensitive personal information (i.e. your Social Security number) via e-mail. To ensure the security of such information, be advised that OPERS will not release any sensitive information -- such as, personal account balance -- via e-mail, either.

    To receive sensitive information regarding your personal account, you will need to contact OPERS via phone at 1-800-222-7377. Or, you can access this information 24 hours-a-day by logging on to the your Online Account.

    E-mail by Topic
    Please e-mail if you need help with the following topics:
    • Online Account Login problems
    • Retirement benefits
    • Service credit purchases
    • Individual interviews
    • Refunds
    • Retirement Awareness seminars
    • Survivor benefits
    • Disability benefits
    • Other topics

    Retiree health care: Due to the sensitive nature of individual health care information, please use your Online Account to ask a question regarding retiree health care coverage in a secure environment.

    Employer Outreach: Please e-mail This e-mail address is for employer-related inquiries only and will be directed to the Employer Outreach department. To speak directly to an Employer Outreach representative, please call 1-888-400-0965 (Monday thru Friday, between 8:00 a.m. - 4:30 p.m.).

    Members under the Member-Directed and Combined Plan: Please call the OPERS Help Line at 1-866-OPERS-4-U (1-866-673-7748) is available for questions about the benefits and features of these two plans. The help line is also an automated telephone system that lets you perform most account transactions over the phone.

    You may contact the OPERS Help Line from 8:00 a.m. until 4:30 p.m., Monday through Friday. Web site: For problems with the website (broken links, missing pages, etc.) please e-mail

    For issues concerning your Online Account (logging in, password retrieval, account access etc.) please e-mail

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